What should an inspector do if they encounter a conflict of interest?

In a situation where an inspector encounters a conflict of interest, the most appropriate action is to refer to another inspector. Addressing conflicts of interest is crucial in maintaining integrity and trust in the inspection process. By referring to another inspector, the original inspector ensures that the inspection can be conducted fairly and without any bias or influence that might arise from the conflict.

Proceeding with the inspection despite a conflict can compromise the quality of the evaluation and lead to allegations of dishonesty or impropriety. Ignoring the situation can also result in ethical dilemmas and potential repercussions for both the inspector and the customer. Taking the initiative to inform the customer about the conflict, while it might seem transparent, does not resolve the issue and could still affect the objectivity of the inspection unless the matter is handled appropriately through referral. Therefore, referring to another inspector is the best practice that upholds professional standards and safeguards the interests of all parties involved.